Home & Contents Insurance

Protection for your home

Get a quote 1300 654 166

Helping you find the right cover for your home

Knowing that your home and belongings are covered for when the unexpected happens is priceless. That’s why we’ve partnered with CGU, one of Australia’s most trusted insurers, and together our focus is protecting you with market-leading Insurance. Call our team today on 1300 654 166

Home and Content

Choice of 3 cover options

Accidental Damage, Listed Events and Fundamentals.

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Flexible payment options

If you don’t want to pay annually, pay every month or fortnight by direct debit at no extra cost.

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Lodge claims 24/7

24/7 claims lodgement with CGU and we can also help you with the claims process.

How to make a claim

Compare Home Insurance Cover

Complete Coverage

Building and Contents

Our most popular policy covers both your home and the many things inside it.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture
Get a quote 1300 654 166
Structures Only

Building

Covers the home you live in plus other buildings like sheds and garages.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture
Get a quote 1300 654 166
Ideal for Renters

Contents

Covers a wide range of items under your roof - from furniture to laptops.

  • Residential building protection
  • Protection for domestic outbuildings such as garages and sheds
  • Infrastructure for services
  • Swimming pools and spas (only built-in pools and spas)
  • Money
  • Jewellery
  • Computer and software
  • Furniture
Get a quote 1300 654 166

For more information, please refer to the relevant fact sheets Building Insurance or Contents Insurance.

Home Insurance FAQs

  • How much should I insure my home for?
    The Home Building Calculator makes it easy to estimate the cost to rebuild the current building at a specific address.
  • I've got hearing aids, are these covered in my policy?
    Hearing aids are covered under general contents up to $20,000 per item, pair or set. Our Accidental Damage policy will cover these for loss or damage outside the home for you. 
  • How do I renew my Insurance policy?
    If you pay by direct debit (via BSB and account number or by VISA/Mastercard), your Insurance will automatically renew unless you cancel your policy. CGU will provide you a renewal statement 14 days before your policy restarts, to allow sufficient time for you to make updates. 
    If you pay your policies via BPAY, CGU will send you a new biller code with your renewal paperwork, 1 month before your policy ends. You must pay this before the due date if you wish to renew your policy.
  • How do I make a claim?
    The quickest and easiest way to make a claim is to contact CGU directly on 13 22 94. Claims can be lodged 24 hours / 7 days a week.
    Enquiries on existing claims can be made from 8:30 am to 5:00 pm local time.
  • What information do I need to make a claim?
    In general, you will need to provide the following details:
    • Your policy number
    • Standard information to identify yourself
    • The name of the insured on the policy
    • Detailed description of the incident
    • The date of loss and the loss address
    • Any details of other parties involved (if applicable).

We're here to help you

Our friendly Insurance Consultants are here to assist you in finding the right cover. Get in contact for an obligation free quote or help arranging your policy.

Get a quote 1300 654 166

Important Information
Standard underwriting criteria and policy terms and conditions apply. Insurance issued by Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 trading as CGU Insurance (CGU). In arranging this insurance, Victoria Teachers Limited ABN 44 087 651 769 AFSL 240960 trading as Crown Finance Credit Union (Crown Finance Credit Union), acts under its own AFSL and under an agreement with CGU, not as your agent. Crown Finance Credit Union receives commission when selling CGU insurance products. Please refer to Crown Finance Credit Union’s Financial Services Guide (FSG) for details of these commissions. Any advice is general only. This information does not take into consideration your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the relevant Product Disclosure Statement (PDS).
 
For full terms and conditions, please download the relevant PDS below:
Home First Choice PDS
Home Fundamentals PDS

Call us 1300 654 166 to speak to a consultant